TERMS AND CONDITIONS
Gabrielle O'Hare Ltd (Trading as Menopause Running Club)

1. Company Details

Gabrielle O'Hare Ltd is a limited company registered in the United Kingdom.
Trading address: Incom House, Waterside, Trafford Park, Manchester, M17 1WD.

2. Services Provided

Gabrielle O'Hare Ltd (“the Company”) provides 1:1 coaching services, including but not limited to:

  • Personalised training programmes

  • Lifestyle and mindset coaching

  • Ongoing support via email, coaching app, and scheduled 1:1 calls

3. Minimum Commitment

By enrolling in the coaching programme, clients agree to a minimum commitment period of four (4) months.

Following the initial 4-month term, the agreement will continue on a rolling monthly basis unless terminated in accordance with Section 6.

4. Payment Terms

All payments must be made in full and on time as agreed at the point of purchase.

The coaching programme involves upfront work, including the design and delivery of a personalised plan within the first few days of payment.

5. Right to Cancel

Under UK consumer law, clients typically have a 14-day right to cancel. However:

By purchasing this service, you expressly request that the service begins immediately, including the creation and delivery of your personalised programme.

As a result, you acknowledge and agree that you waive your right to cancel within the 14-day cooling-off period, once the programme design work has commenced.

No refunds will be issued once work has begun.

6. Cancellation Policy

After the initial 4-month commitment period:

  • Clients must provide a minimum of 30 days’ written notice to cancel their coaching subscription.

  • Notice must be submitted via email.

  • Payments due within the notice period remain payable.

7. Client Responsibilities

Clients agree to:

  • Complete weekly check-ins as required

  • Attend a minimum of one (1) 1:1 coaching call per month

  • Engage with the programme in good faith

  • Be open, honest, and coachable

  • Follow agreed recommendations to the best of their ability

Failure to engage with the programme does not constitute grounds for a refund.

8. Results Disclaimer

Results are not guaranteed.

Clients acknowledge that outcomes will vary depending on individual factors including, but not limited to:

  • Effort and adherence

  • Lifestyle factors

  • Medical conditions

  • External commitments

9. Health and Medical Disclaimer

Clients are strongly advised to seek approval from their GP or qualified healthcare professional before beginning any exercise or nutrition programme.

By participating, clients confirm that:

  • They are medically fit to engage in physical activity, or

  • They have obtained appropriate medical clearance

Clients must disclose any injuries, medical conditions, or health concerns that may affect their ability to participate safely.

10. Assumption of Risk

Participation in any fitness or coaching programme carries inherent risks.

By engaging in services provided by Gabrielle O'Hare Ltd, clients:

  • Accept full responsibility for their own health and wellbeing

  • Voluntarily assume all risks associated with exercise and lifestyle changes

11. Limitation of Liability

To the fullest extent permitted by law, Gabrielle O'Hare Ltd shall not be held liable for:

  • Any injuries, illness, or adverse outcomes resulting from participation in the programme

  • Any indirect or consequential loss

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence where it cannot legally be excluded under UK law.

12. Conduct

The Company reserves the right to terminate services without refund if a client:

  • Displays abusive, inappropriate, or disruptive behaviour

  • Fails to engage respectfully within coaching environments

13. Intellectual Property

All programme materials, plans, and content provided remain the intellectual property of Gabrielle O'Hare Ltd and must not be shared, reproduced, or distributed without permission.

14. Amendments

Gabrielle O'Hare Ltd reserves the right to update these Terms and Conditions at any time. Clients will be notified of any significant changes.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

By purchasing and participating in the programme, you confirm that you have read, understood, and agreed to these Terms and Conditions.